Terms
Last updated: February 17, 2026
These Terms govern use of Vindex web apps, APIs, data ingestion services, AI narratives, reporting, billing, and account collaboration features. By using Vindex, you agree to these Terms for yourself and, where applicable, your organization.
Vindex is for professional users. You must be legally able to enter contracts and authorized to act on behalf of any organization whose account you create, manage, or join.
If you accept an invite as staff, contractor, attorney, consultant, or other collaborator, your access is scoped by the inviting account and may be changed or revoked by that account owner/admin.
You are responsible for credential security, session protection, and prompt reporting of suspected compromise. Vindex may apply rate limits, abuse controls, and access restrictions to protect platform integrity.
You must provide accurate account information and keep billing and contact details current.
You retain ownership of data you upload or connect. You grant Vindex a limited license to host, process, transform, and display that data to provide the services you enable.
You are responsible for data legality, permissions, and notices required by applicable law.
Account owners/admins control role defaults and resource access (properties, cases, work orders, bids, reports, and messaging). You are responsible for configuring least-privilege access.
Invited users only have rights granted by their account context and applicable plan entitlements.
You are responsible for validating narrative content before legal filings, lending actions, compliance submissions, or tenant-impacting decisions.
Vindex may process external/public data feeds and provider integrations. Those sources are controlled by third parties and can contain lags, errors, omissions, or changes in schema/coverage.
You must evaluate source fitness for your use case and comply with provider terms and licensing rules.
Pricing details may be updated with notice. Future invoices, renewal terms, and tax handling follow your billing configuration and applicable law.
Vindex may suspend or terminate access for material breach, abuse, security risk, unlawful use, or persistent non-payment. Where feasible, notice will be provided before action.
Upon termination, data export and retention follow your subscription terms, legal obligations, and configured retention policy.
Services are provided "as is" and "as available" to the maximum extent allowed by law. Vindex does not warrant uninterrupted operation, error-free outputs, or legal/regulatory outcomes.
To the extent permitted by law, Vindex is not liable for indirect, special, incidental, consequential, or punitive damages, including lost profits, business interruption, or legal strategy outcomes.
Some jurisdictions restrict these limitations; where restricted, limitations apply to the maximum enforceable extent.
These Terms are governed by applicable law identified in your contract or, if no contract controls, the governing law determined by Vindex business operations. We may update these Terms and will publish an updated effective date.
For legal or contractual questions, contact legal@vindexapp.com.